Jot's Privacy Policy

Updated February 18, 2025

Jot's Privacy Policy describes how Jot collects, uses, and shares your personal data. You can familiarize yourself with our privacy practices below, and contact us if you have any questions.

1. Overview

Welcome to Jot, the social chat platform built around real-time text.

This Privacy Policy is intended to inform you about how we collect, use, protect, and share your personal information, as well as your rights regarding your personal data.

2. Data Collection

When you use Jot, we collect the following types of information:

Account information. This includes your chosen email, username and password. Your password is cryptographically hashed before being stored, and is not included in any logs.
User-created content. This includes messages you send, profile information you submit (such as nickname or a description), any media you upload as well as the names you choose for your channels.
User behavior. As part of standard app functionality we store information about which conversations or communities you are part of.
Payment information. In order to upgrade your user or channel plans, you will need to provide a valid payment method, including your full name, billing address and credit card details. This information will be processed by our payment processor, Stripe.
Device information. We may collect basic information relating to your device, such as operating system, browser and IP address. Your IP addresses is cryptographically hashed before being stored, and is not included in any logs.

To enhance our offerings and provide you with a better service, we may need to collect more personal data as we expand and refine our services. Should this occur, we commit to proactively informing you about any changes to our privacy policy. This ensures you're always aware of how we manage and protect your personal information.

3. Purpose of Data Collection

Your data helps us:

Deliver, operate, and improve our services.
Communicate about accounts and activities.
Process transactions and prevent fraud.
Customize your experience.
Analyze and optimize app usage and performance.

4. User Rights

You have rights to access, correct and delete your data. If you decide to stop using Jot, you may delete your account from within the app or by sending us an email at [email protected]. Deleting your account will remove your account information and all associated data.

5. Data Security

We're committed to protecting your data through various security measures to prevent unauthorized access and data breaches.

We implement industry standard security measures for authentication, data protection, and unauthorized access.

6. Contact Us

For questions or concerns about this Privacy Policy, please contact us at [email protected].

By accepting these terms and conditions, you authorize us to handle your data exclusively for the stated purposes. Should there be any additional purposes, your express consent will be sought.